Where We Deliver
We currently deliver to addresses within the United Kingdom (including England, Scotland, Wales, and Northern Ireland). If you require delivery outside of the UK, please contact us before placing your order.
Delivery Charges
- Delivery charges are calculated at checkout based on order size, weight, and location.
- Free delivery may be offered on orders over a certain value – see current promotions on our website.
Dispatch Times
- We aim to dispatch orders within 1 working days of receiving payment.
- Orders are processed Monday to Friday (excluding bank holidays).
Delivery Times
- Standard delivery usually takes 1–2 working days after dispatch.
Please note that delivery times are estimates and not guaranteed. Delays may occur due to courier issues, weather, or other circumstances beyond our control.
Order Tracking
When your order is dispatched, we will send you an email with tracking information (if applicable).
You can track your delivery via the courier’s website.
Missed Deliveries
If no one is available to receive the delivery:
- The courier will usually leave a calling card with instructions to rearrange delivery or collect from a local depot.
- If the parcel is returned to us because of non-collection, additional charges may apply to resend it.
Problems with Delivery
If your order has not arrived within the expected time:
If there is an issue, contact us at sales@floridasyrups.com and we will assist you
First, check your tracking information.
Contact Us
If you have any questions about these Terms, please contact:
Florida Syrups
Email: sales@floridasyrups.com
Address: Florida Syrups Ltd, Unit 11C Tanfield North Industrial Estate Stanley, Co. Durham, DH9 9UU