About Us
This website www.floridasyrups.com is operated by Florida syrups Ltd
We are a business registered in the United Kingdom.
By using our website and placing an order, you agree to be bound by these Terms and Conditions.
Please read them carefully before placing your order.
Use of Our Website
- You must be at least 18 years old to place an order.
- You agree not to misuse our website or attempt to access it in an unauthorised way.
- All content on this website is owned by or licensed to us. You must not reproduce or use any content without permission.
Product Information
- We make every effort to display product descriptions, images, and prices accurately.
- Products are sold subject to availability.
- All products are intended for domestic use only.
Placing an Order
- When you place an order, you will receive an email confirming receipt of your order. This is not acceptance of your order.
- Acceptance of your order occurs when we dispatch the goods.
- We reserve the right to cancel any order for any reason, including stock availability or suspected fraudulent activity.
Prices and Payment
- All prices are shown in GBP (£) and include VAT where applicable.
- Delivery charges are shown separately at checkout.
- Payment must be made in full at the time of ordering through our secure payment system.
Delivery
- We aim to dispatch orders within 1 working day of receiving payment.
- Delivery times are estimates and are not guaranteed.
- Risk passes to you once the goods are delivered.
Cancellations and Returns
You have the right to cancel your order within 14 days of receiving the goods, under the Consumer Contracts Regulations.
To cancel or return your order:
- Contact us at sales@floridasyrups.com within 14 days.
- Return the goods to us unused, in original packaging, and at your own cost.
Refunds will be processed within 14 days of receiving the returned goods.
Please note: Perishable items and customised products are excluded from cancellation rights.
Faulty or Damaged Goods
If you receive goods that are faulty, damaged, or incorrect, please contact us within 7 days of delivery.
We will offer a replacement, repair, or refund as appropriate.
Liability
- We are not liable for any indirect or consequential losses.
- Our total liability for any claim shall not exceed the price paid for the goods.
- Nothing in these Terms excludes liability for death or personal injury caused by our negligence.
Intellectual Property
All trademarks, logos, images, and text are the property of Florida Syrups or our licensors.
You may not use any part of our website for commercial purposes without written permission.
Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to These Terms
We may update these Terms from time to time.
Any changes will be posted on this page and will take effect immediately.
Contact Us
If you have any questions about these Terms, please contact:
Florida Syrups
Email: sales@floridasyrups.com
Address: Florida Syrups Ltd, Unit 11C Tanfield North Industrial Estate Stanley, Co. Durham, DH9 9UU